The countdown to whatever comes next
Posted: May 20, 2012 Filed under: Reflections, work | Tags: job, work 8 Comments »This Wednesday will be my last day working for the British Council here in Hanoi.
There’s no single reason why I decided to leave, I’ve spoken to a few people recently, both within the BC and others in similar positions to my own (I was head of marketing and communications), and everyone seems to be going through a process of transition. The old ways don’t work any more but the new ways need more in-house resources, not to mention a step change in attitudes.
Rather naively when I joined I didn’t really understand the terminology when it came to employment. Foreign colleagues were “UK appointments” or “local appointments”. I was neither, I was Vietnamese. Sometime in the future I’ll write about what it was like to be Vietnamese in this context. For now it’s enough to say that workload and aggravation will always be judged against remuneration and increasingly one didn’t compensate enough for the other.
In the end I was there a little under a year and a half. My boss was kind enough to provide a reference and his thoroughness meant he listed many achievements that even I had forgotten. It’s been a pleasure to work with a great marcomms department overseeing a digital head and communications manager. While there’s been treacle swimming elements, last week on the way back from an external meeting we started reminiscing about what we’d inherited as a department and all the change that had been implemented. I think that step change has been made.
In the end, what I enjoyed most about the job was how so much of the best bits reminded me of old days working in newspapers. A modern marcomms department has to create so much content. Words, pictures and movies – while at the same time keeping an eye on assorted platforms – Twitter, Facebook, Flickr, YouTube, Vimeo, Ning and even Tumblrs have been used this year. We had to do everything in two languages.
So while at one end it was supposed to be strategy and big picture stuff, I was also constantly writing, editing, captioning, uploading etc.
In the end though it’s been great to go out on a high. One of the additional tasks I picked up was to oversee our London 2012 support – both Olympic and Paralympic. Among the many events and initiatives have been the Living Clock. My idea, fleshed out by the “UK Family” Comms group, it’s since been adopted across the East Asia region – inspiring such wonderful efforts as this from British Council Japan.
As I speak we’re 68 days to go and it’s building beautifully and receiving compliments from regional and head office. It’s already on Flickr, Tumblr and Facebook and on Friday we even talked of turning it into a small book to leave with prospective clients. This “100 days in 2012” snapshot would tell you more about the sheer volume and breadth of our work than any number of more traditional corporate brochures.
As for the job itself, it was the best job ever and (sometimes) the worst(ish) - frequently on the same day. Incredible wider team though – as I have written about before. I have also come away so impressed by just how hard everyone works and, even to a cynic like me, what an inspiring organisation the British Council is.
What next? Well I have to admit that when I handed in my notice, knowing that it’d be three months till I was out the door, I had expected to have something lined up by now.
I was recently approached by a headhunter who wanted to talk about a great job and I was suitably enthusiastic. An initial interview and then it’s all gone quiet. Likewise I’ve applied for an exciting post but my email is as yet unbothered by offers of jobs or even another interview. Ever since I first completed my first VSO post in 2007 I have been sporadically applying for NGO posts with only one six-month interim post to show for it. With 20 years media/comms/ PR experience behind me and no interest, it’s easy to feel like it’s a closed shop.
The position the headhunter talked about was actually in Ho Chi Minh City – moving within Vietnam or within the region are not being ruled out yet.
But, in the meantime, I’ll be keeping myself busy. There are one or two little consultancy jobs lined up which are great. I’ll also be assisting The Cart on a daily basis. I’m also going to try and finally get some weight off too by doing a little more exercising – 10 kilos by the end of summer is the plan.
Since resigning, at times, thoughts of the future have felt rather exhilarating – I have to say right now that’s wavering towards worrying. But last year I spent half my wage on healthcare and travel back to the UK – whatever I end up doing here it’s going to have to be a little more sustainable.
Finally apologies if posts recently have waivered between grumpy and somewhat obscure. The situation has its own pressures and on top of that there were a lot of things I didn’t really want to write about until now. I hope that makes sense.
Sorry – that all got rather long winded. Pic is the view from work. I shall miss that also.
Living with The Cart – An Update
Posted: April 15, 2012 Filed under: Food and drink, Hanoi, ho tay, nghi tam, tay ho, The Cart, Westlake, work | Tags: cafe, Hanoi, ho tay, nghi tam, tay ho, the cart, westlake, work 3 Comments »Follows this post.
Back when I used to work at KOTO, they fed me most days – it was part of the deal, there never was a more spoiled VSO volunteer than me.
Most of the time that meant delivery to the old Thuy Khue training centre but occasionally I’d be at the restaurant so I’d find a table and order. I never enjoyed it. I always spent my time wondering how long it’d been since table 12 ordered, or was table 5 not enjoying their dish and that glass of wine table 3 received – I thought they’d ask for a beer etc etc.
Normally everyone was just fine and staff were far more capable of keeping tabs on it all than I was. All I added was an on-edge layer of nervousness.
Substitute KOTO in 2004 – 2007 for The Cart 2009 – now and up till recently I was still a little jumpy. It’s intensified as The Cart Nghi Tam, just two minutes from my house, sometimes feels like an overspill of my living room. After all it’s often where I go just to spend time with my hardworking wife.
But what’s great is just how the place now feels like it’s matured. Staff recruited in the wake of opening the branch are proving to be stars. None more so than Hung the former Blue Dragon kid manning the front desk and Doan our baker.
Hung (seen here modelling the KeepCup) is a star, an honest as the day is long and with deceptively good English. I wonder sometimes – did he get that? – he did. Doan, our baker, arrived having worked overseas – the fresh bread he makes has taken the place to a new level.
We’d always envisaged the cafe as a Nghi Tam community place. Too small for a hangout but maybe somewhere to meet up. We’re making new friends as a result of being open – good to see some of our customers doing the same. They too look more comfortable there and we now know a little more about each other. We’ve become part of each other’s routine.
Loan continues to work seven days a week but gratifyingly not quite as many hours. Sister Trang is an irreplaceable member of staff and, as she’s holding down two jobs, we keep trying to lure her full time but her other post is public sector and in Vietnam that’s still considered the most solid career going.
My wife has a very Vietnamese anti-marketing stance. Businesses build. Promotion is expensive. It’s actually suited us and while it may be rooted in a traditional pho-stand sensibility it goes well with modern social media thinking. We’ve tried to avoid any hyperbole on our website. We’ll say it’s fresh – you can decide if you think it’s tasty. Word of mouth has so far promoted a very sustainable growth. From the very outset there’s been a plan to flyer all the local NGOs but, ultimately, we haven’t needed to.
Staff capacity is building at pretty much the same rate as demand and that’s fantastic.
Oh and The Cart Au Trieu has had a little love too. At first the new place stole a few of its customers but now they’re both performing consistently. Although we also know that summer is coming and they’re long and hot and frequently not quite so rewarding. It’s all about spring and autumn in expat land.
Finally it was my 41st birthday yesterday (I was very moved when the flowers below arrived from colleagues) – which is always a good time to reflect. Post Tet holiday, which seems like years ago now, has been a rather stressful period – for a number of reasons I’ll go into another time. But it feels like we’re getting a grip on it all.
Investing our thought and time in The Cart will be an ongoing process – but with it settling nicely, happily it’s one less thing to worry about.
The Women at Work
Posted: April 10, 2012 Filed under: Blogs and Bloggers, work | Tags: colleagues, Hanoi, vietnamese, work 3 Comments »I worked from home yesterday and came back to find copies of the Word Hanoi magazine, often left untouched by my Vietnamese staff, had been rapidly circulating the office. My article about my female colleagues had been discovered and had been passed around, giggled over and even scanned and sent to friends. You can find the online version here.
As I wrote:
Almost daily there will be someone with a reason to celebrate and literally a couple of crates of cakes will arrive. I can find no cynical reasoning for this — there is no explanation beyond the wanting to share good fortune. There are always flowers in the office.
If colleagues get to travel as part of their work they patiently list requests for items that people want them to buy. Boxes and boxes of vitamins for pregnant women is a common one. Chocolates are brought back for all.
If you have a problem they know people. Let me call them. It’s no trouble. Their kindness extends beyond just me — they’d happily help my wife and family, too.
I’m relieved to find that the reaction has been touchingly positive. One or two have suggested translating it into Vietnamese and taking it home to husbands to try and show them how hard their wives work.
The picture above was taken after a recent rare lunchtime escape from the office for a colleague’s birthday. I didn’t intend to be central to the pic but due to our relative sizes it hard not to be. Either way it’s a shot to be treasured.
The column itself was my fourth attempt to write something coherent. That week I was away in Taipei with work and the deadline had already passed. The three other attempts turned out terribly and were junked. This piece wrote itself.
A brain ticks in Taipiei
Posted: March 17, 2012 Filed under: change, Hanoi, Reflections, travel | Tags: taipei, taiwan, work 1 Comment »
Having just spent a week taking part in a digital training course in Taipei with an array of regional representatives, what struck me most is how we all move to different timetables and agendas.
Spend enough time in any country and you’ll soon take its norms as your own. Then step out of that context into a more international arena and you’ll start asking yourselves questions.
Maybe, as a country, Vietnam despite breakneck growth isn’t quite as advanced yet as I had perhaps come to believe. But then again, where is the UK in all of this? Am I benchmarking Vietnam harshly against Asia which, as a whole, now leaves the West for dead?
It’s the same with personal skills. I had been worried that my training session would be old hat. In the end across the week I was understandably behind in some areas and ahead in others. Gratifyingly there were areas where I was still the expert. It was especially rewarding to have a valued opinion. These are areas where I would like to spend more time.
From a digital point of view it was incredible to spend time with like minds. Now we all have to go back to our offices to and try and do as much enthusing, inspiring and negotiation before this newly topped up resolve runs dry in the face of constraints, resources and inbox servicing.
As you’ll note a week spent between a hotel room and its conference centres hasn’t done much to stop my brain ticking over. It leaves me still wondering what equation can bring together work, home, future and location and have it equal contentment.
In the absence of total contentment I’d settle for security.
I’d give you everything I’ve got for a little peace of mind
Posted: March 11, 2012 Filed under: expats, family, getting married, Reflections, work | Tags: family, life, work 5 Comments »Putting aside the fact that in another time in another place we could have hated each other – I wish I’d met my wife a dozen years earlier.
While I’d be naive to think that there wasn’t some connection between settling down and getting older, the responsibilities that come with it are more to do with age than marital situation. I wish we could have had adventures together. I wish I could have shown her parts of the world I’d loved. I wish we could have explored new places together.
It’s not youth that I miss, it’s time.
The context of the post below is not one of problems with Hanoi. It’s bigger than that or rather it’s an accumulation of lots of little problems coming to a head. Expats tend to blame everything on their location and yet sometimes problems are just problems.
As you get older the road less travelled is less travelled for a reason and yet the congestion on the other only makes it less appealing. In the end, choosing either requires a huge leap of faith and when there are two of you the stakes are twice as high.
Enough metaphors yet?
Just wish I could switch my head off.





